Cancellation/Refund Policy

December 21, 2011

Battle Creek Area Chamber of Commerce Refund/Cancellation Policy

• The Battle Creek Area Chamber of Commerce and Chamber Foundation reserves the right to cancel a program/event due to low enrollment or other circumstances which would make the program/event non-viable.
• If the Chamber cancels a program/event, registrants will be offered a full refund.
• Should circumstances arise that result in the postponement of a program/event, registrants will have the option to either receive a full refund or transfer registration to the same program/event at the new, future date.

• Unless specifically stated on the registration materials, the deadline to receive a refund for your registration is 5 business days before the event.
• Cancellations received after the stated deadline will not be eligible for a refund.
• Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
• All refund requests must be made by the attendee or credit card holder.
• Refunds will be credited back to the original credit card used for payment. The Battle Creek Area Chamber of Commerce does not keep credit card information on file; therefore, the credit card information for the initial charge will have to be submitted to the Chamber before the credit is issued.
• Invoices will be processed and sent to those who make reservations and are a “No Show” to the program/event.