Blue Cross Blue Shield of MichiganNews

Online tools are another
way we're Healthcaring
10/29/05
Are you Healthcaring with us?

If not, you're missing an opportunity that only BlueHealthConnection®, the Blues' award-winning health care management program, can give you.

At the Blues, we believe that providing health care coverage involves more than just paying your claims. That's why we created BlueHealthConnection, a health care partner whenever you need one and a powerful tool for making every one of our Blue plans stronger and more effective.

With Blue Cross Blue Shield or Blue Care Network of Michigan coverage and BlueHealthConnection, you can connect with health resources that are designed to help you, along with your health care professionals, make informed medical decisions.

And for 2005, it's getting even better. In January, BlueHealthConnection added a powerful online tool that includes a wealth of health-related topics, issues and information - all custom tailored to meet your individual health needs.

It all starts when you take the online Health Risk Appraisal. This quick but comprehensive questionnaire, developed by doctors and leading health researchers, can help you pinpoint specific health issues and risks. After you fill out the appraisal, BlueHealthConnection takes over, sending you personalized health information and tips your own home page.

The result is a highly personal, 100-percent secure online health experience, available to members 24 hours a day, seven days a week. And remember, your personal health information is always kept private.

After taking the appraisal, you can view the results as often as you like, and the online appraisal can be taken every six months.

For the most thorough findings, you should have the following information on hand when you log in to take the 15-minute appraisal questionnaire:

  • Most recent blood pressure readings
  • Cholesterol levels
  • Date of last checkup
  • Recent vaccination dates

When you log on, you'll also find:

  • The latest health news
  • A personal health record to track important health information, including conditions, medications and drug interactions, and emergency information
  • Physician appointment and check-up reminders

And that's only part of what BlueHealthConnection has to offer. Here are some of the other features that can help you stay healthy, get better or live with a chronic illness:

  • Disease and case management programs for those with serious or chronic health conditions
  • A 24/7 toll-free health call center for Blue Cross members to call a nurse health coach for answers and health information
  • A toll-free message center for BCN members to request health education materials
  • Chronic disease booklets and other written materials or videos to assist you with important health care decisions
  • Our Quit the Nic smoking cessation program

BlueHealthConnection's online health resources are only a click away. BCBSM Traditional and PPO members can access it via www.bcbsm.com. Blue Care Network members can enter through www.MiBCN.com.

Blue Cross members can also call 1-800-775-BLUE (2583) 24 hours a day, any day. BCN members can call 1-800-637-2972 to request health education materials.

BCBSM Point of Service members can call Blue HealthLine at 1-800-811-1764 to speak with a nurse health coach.

Please have your Blue Cross Blue Shield or Blue Care Network ID card handy.

Remember, all BlueHealthConnection interventions and information are designed to support the advice and treatment received from health care providers, not to replace it.

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